Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your browser or device when you visit a website. They are widely used to make websites work more efficiently, provide reporting information, and assist with personalisation.

2. How We Use Cookies

Heyo uses cookies and similar tracking technologies for several purposes:

Essential Cookies

These cookies are strictly necessary for the website to function. They enable core features such as security, account authentication, and session management. You cannot opt out of these cookies.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our Service.

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences (e.g., dark mode, language) and providing personalised features.

Marketing Cookies

These cookies may be set through our site by advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other sites. They do not directly store personal data but uniquely identify your browser and device.

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control the use of these cookies. The third-party providers include:

• Google Analytics — for website analytics and usage reporting
• Social media platforms — when you interact with embedded social content

4. Managing Cookies

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in the following ways:

• Cookie Consent Banner: When you first visit our website, you can choose which categories of cookies to accept.
• Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse or delete cookies.
• Opt-Out Links: Some third-party cookies can be opted out of via their own mechanisms (e.g., Google's opt-out browser add-on).

Please note that blocking or deleting cookies may affect the functionality of our website.

5. Similar Technologies

In addition to cookies, we may use similar technologies such as:

• Local Storage: To store data locally on your browser for authentication and preferences
• Pixel Tags / Web Beacons: Small graphics used in emails or web pages to track activity

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. We encourage you to review this page periodically.

7. Contact Us

If you have any questions about our use of cookies, please contact us:

Information Commissioner's Office (ICO): If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the ICO at ico.org.uk or call 0303 123 1113.

See also our Privacy Policy and Terms of Service.